LincOS Privacy Policy
Effective Date: October 27, 2024
Introduction
Shenzhen Lincplus Technology Co., Ltd. ("we") highly values user privacy. This privacy policy outlines how the LincOS client application (including iOS, Android, and Windows versions, hereinafter referred to as "the Application") collects, uses, discloses, and protects your information when assisting you in managing LincStation series NAS devices ("your devices").
We are committed to demonstrating our operational practices transparently. We adhere to the principle of data minimization, with core services completed on your local device, collecting only the minimal amount of information necessary to provide basic functionality.
1. Information Collection
The categories of information we collect include:
Device Connection Information: Includes your LincStation device's local IP address, device name, and hardware serial number, used to identify and establish a secure connection with your device on the local network.
Application Performance Data: Includes anonymized error logs, crash reports, application version numbers, and mobile operating system versions. This information is used solely for diagnosing issues, fixing bugs, and improving application stability.
Technical Information: The operating system version of your device, and the installation source of the Application, etc.
2. How We Use Information
We use the collected information for the following purposes only:
To provide, operate, and maintain the Application and services, including establishing connections with your LincStation devices.
To ensure the stable operation of the Application and for troubleshooting.
To analyze and improve the performance and user experience of the Application.
3. Information Sharing and Disclosure
We never sell your personal information. We only share information in the following limited circumstances:
Service Providers: We may provide necessary anonymized information to third parties providing services for us (e.g., crash report analysis service providers), who are contractually obligated to handle data strictly in accordance with our requirements.
Legal Requirements: We may disclose information if necessary to comply with applicable Chinese laws, regulations, legal procedures, or mandatory government requests.
4. Your Rights
Under applicable law, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@lincplustech.com.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, use, modification, damage, or loss.
6. Changes to This Policy
We may update this policy from time to time. The updated policy will be published within the Application, with the effective date updated. Your continued use of the Application indicates your agreement to be bound by the revised privacy policy.
7. Contact Us
If you have any questions regarding this policy, please contact us via:
Email: support@lincplustech.com

